Is Shipping included?

Yes, we offer complimentary island-wide delivery for our festive gift pack, with the exception to off-shore islands.


What time will these be delivered to my recipient?

Our delivery time is 10am to 5pm to residential and office locations. Unfortunately, we are not able to deliver to Pulau Ubin and other off-shore islands.


I would like to make a bulk order (10 Festive Gift Packs and above), what can I do?

That’s great! Please email us at and we will see how we best can help.

For orders below 10 orders however, (e.g. if you’re sending it to 5 different recipients), please place your orders individually. 


Can I request to have these delivered earlier?

At the moment, our delivery schedule has been fixed to 15-23 December. 


…But what if I need it earlier for a large corporate order?

Please drop us an email at to discuss bulk-orders of 10 and above.  


Can I get a discount if I order more than X Gift Packs?

We do not offer any discounts for this limited edition item.


I would like to add regular UPGRAIN products with my order.  What can I do? 

Please visit our e-Store to place your order. Upon check-out, leave us a remark to state that you would like your order to be delivered with your festive gift pack. You can add regular UPGRAIN items up until 3 days before your scheduled delivery date.